As we’re constantly evolving, we are always hunting for great talent who bears the same values
and is as enthusiastic about helping people get online as we are.
We provide a clear line between work and personal life and we are constantly looking for ways to improve this.
We value our customers and do everything possible to ensure their happiness. No rules or policies can ever provide an amazing customer experience, it’s up to you!
We strive to make sure every last person we interact with feels like they belong and has the same opportunities as everyone else.
We want our employees to be excited about their work. And we want our customers to enjoy using our services.
We're looking for someone with advanced cPanel/WHM server administration experience (UI
and CLI), with knowledge of CloudLinux, LiteSpeed, Imunify360, and JetBackup. As a Technical
Support Engineer, your responsibilities are to assist our clients on tickets and help the Customer
Service Reps team when needed.
As a Customer Service Representative (L1), your primary responsibilities are to assist our clients in
LiveChat and on tickets. Still, we don't have targets in terms of the number of chats or tickets
per month. We strongly believe nobody should work more than 1-3 chats at a time if we want to
deliver fantastic customer services, this is why we're hiring every few months, to make sure our
clients are happy and our team is not overwhelmed.
